Our Facilities

The Cat Hotel comprises 12 guest rooms that meet with FAB requirements.

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frequently asked questions

How much notice do we need to give to make a booking?
If we have the space and your vaccinations are up to date we can take your cat into the cattery in five minutes! However, peak periods (especially school holidays) book up very fast so it is as well to book your cat’s holiday as soon as you know your dates.

Do we need to pay a deposit?
We ask for a deposit of 50% of the estimated charge payable when you drop off your pet. The balance is payable when you collect your pet. The only thing we ask is that if there is any change to your plans, you let us know as soon as possible.

Do you take cats that have not been neutered?
Under no circumstances do we take cats over the age of seven months that have not been neutered. This does not apply to kittens under the age of seven months.

What happens if my Pet is ill while I am away?
Before you leave, we take details of your vet and a local contact such as another family member if applicable. You will normally give us authority to call your vet if we believe it is in the best interests of the pet.

Do you take cats under veterinary treatment?
Always ring and discuss any individual health worries with us as each case is different. In most cases we are quite happy to continue with any veterinary treatment for you.

What happens if I am delayed (flight delays, etc.)?
Not to worry, this happens more often than you think. In the quiet season there is no problem. At busier times of the year, if we do need your pen for another cat coming in straight away, again don't worry. Your cat can be made comfortable in one of our spacious isolation pens until your safe return.

 

 

©2015 Whooley Lane Cat Hotel, Whooley Lane Farm, Baxenden, Lancashire, BB5 2EA. Telephone: 01254 231552 or 07766 708402